Question 1

What exactly do I get?

Accepted Answer

A professional website built for your business from the information you submit, a preview you can review, and changes if you want them. If you approve and make the final payment, ownership of the finished website is handed over to you.

Question 2

How does the pricing work?

Accepted Answer

After a short questionnaire, you pay $29 and we build your custom preview. If you choose to approve it, you pay the remaining $370 — $399 total. There is no obligation to buy the finished website. An extra revision beyond the included changes is $25.

Question 3

How long does it take?

Accepted Answer

Your custom website preview is usually ready within 24 hours after payment. You will see the current status of your project in your dashboard at every step.

Question 4

Can you improve my existing website?

Accepted Answer

Yes. Choose 'Improve my existing website' when you start, tell us what you like and dislike, and we keep the information that matters while lifting the design.

Question 5

Do I need to write any content?

Accepted Answer

No. We build from the answers you give in the questionnaire. We never invent hours, services, prices, addresses, reviews or claims that you did not provide.

Question 6

Can I request changes?

Accepted Answer

Yes. One revision round is included before you approve. A revision round is one consolidated list of changes within the agreed scope of your website. Extra rounds are $25 each, agreed before work begins. From your project page you can request changes in plain language and attach up to 8 photos.

Question 7

Is hosting included?

Accepted Answer

Yes, for 12 months from launch. After that you can renew hosting for $99/year, or move your website elsewhere. There is no automatic renewal charge. Domain registration, domain renewal and future edits are separate.

Question 8

Is the $29 refundable?

Accepted Answer

No. The $29 covers building your custom preview. You only pay the remaining $370 if you approve it.

Question 9

Do I own the website?

Accepted Answer

Yes. After the final payment, ownership of the finished website is handed over to you, with full commercial rights to use, edit, and sell it. There are no rental fees and no lock-in. You also get a downloadable package with your business information, your website links, and the photos and documents you uploaded.

Question 10

Is the website licensed and legal for my business?

Accepted Answer

Yes. Your website is built to modern web standards with security (SSL) included, and every image, font, and asset used is licensed for commercial use. Once handed over, the site and everything in it belong to your business outright.

Question 11

What if I need help?

Accepted Answer

Email support@getfrontlift.com at any time. A person reads every message.

Questions, answered plainly